Terms of Service
Effective: 11 December 2024
Welcome to The Nineteenth! These terms govern your use of our mobile app and website. We've written them in plain language because nobody enjoys reading legal jargon—and we want you to actually understand what you're agreeing to.
Quick summary: Use The Nineteenth fairly, pay for what you use, and treat your fellow golfers with respect. We'll provide a reliable service and keep your data safe.
1. Acceptance of Terms
By creating an account, downloading our app, or using our website, you agree to these terms. If you don't agree with any part of them, please don't use our service.
You must be at least 13 years old to use The Nineteenth. If you're under 18, you should have a parent or guardian review these terms with you.
These terms form a binding agreement between you and The Nineteenth Pty Ltd (ABN pending), an Australian company ("we", "us", "our").
2. Service Description
The Nineteenth is a mobile application and web service that helps you create and manage social golf competitions. Our service includes:
- Creating and organising golf competitions
- Generating player pairings and draw sheets
- Recording and calculating scores (with offline support)
- Displaying live leaderboards
- Managing player results and statistics
- Communicating with competition participants
We're continually improving the app, so features may be added, modified, or occasionally removed. We'll give you reasonable notice of significant changes.
3. User Accounts
Creating an account
To use most features of The Nineteenth, you'll need to create an account with a valid email address and password. You're responsible for keeping your login details secure and for all activity that occurs under your account.
Account accuracy
Please provide accurate information when creating your account. If your details change, update them in the app. We may need to verify your email address to ensure we can contact you about important account matters.
One person, one account
Each person should have only one account. Don't share your account with others or create multiple accounts to abuse our free tier or avoid restrictions.
4. Subscription & Billing
Free and paid tiers
The Nineteenth offers a free tier with core features and paid subscription tiers (Social and Premium) with additional capabilities. Current pricing and feature details are available on our pricing page.
Payment
Paid subscriptions are billed in advance on a monthly or annual basis through your app store (Apple App Store or Google Play). All prices are in Australian dollars unless otherwise stated.
Automatic renewal
Subscriptions automatically renew unless you cancel before the renewal date. You can manage your subscription through your app store account settings.
Price changes
We may adjust our pricing from time to time. If we increase prices, existing subscribers will be notified at least 30 days before the change affects their subscription.
5. Cancellation & Refunds
Cancelling your subscription
You can cancel your paid subscription at any time through your app store account. Your subscription will remain active until the end of your current billing period, after which you'll be downgraded to the free tier.
Refunds
Refunds are handled according to the policies of your app store and applicable Australian consumer law. If you believe you're entitled to a refund, please contact us at support@thenineteenth.golf and we'll do our best to help.
Deleting your account
You can delete your account at any time through the app settings. This will permanently remove your account and associated data. Make sure to cancel any active subscription first—deleting your account doesn't automatically stop billing.
6. User Conduct
We want The Nineteenth to be a positive experience for everyone. When using our service, you agree to:
- Use the service only for its intended purpose—managing golf competitions
- Treat other users with respect and good sportsmanship
- Not harass, abuse, or threaten other users
- Not post offensive, discriminatory, or inappropriate content
- Not attempt to cheat, manipulate scores, or abuse the platform
- Not attempt to access other users' accounts or data
- Not use the service for any unlawful purpose
- Not attempt to reverse engineer, hack, or disrupt our service
We reserve the right to suspend or terminate accounts that violate these guidelines or harm the experience for other users.
7. Intellectual Property
Our content
The Nineteenth app, website, logo, design, and content are owned by us and protected by Australian and international intellectual property laws. You may not copy, modify, or redistribute our content without permission.
Your content
You retain ownership of the competition data, scores, and other content you create in the app. By using our service, you grant us a limited licence to store, process, and display this content as necessary to provide the service to you and your competition participants.
Feedback
If you provide us with suggestions, feedback, or ideas about our service, we may use them to improve The Nineteenth without obligation to you.
8. Limitation of Liability
Service availability
We strive to keep The Nineteenth available and reliable, but we can't guarantee 100% uptime. We're not responsible for temporary outages, maintenance periods, or circumstances beyond our control.
Your use of the service
The Nineteenth is provided "as is" without warranties of any kind, to the extent permitted by law. You use the service at your own risk.
Liability cap
To the maximum extent permitted by Australian law, our total liability for any claims arising from your use of The Nineteenth is limited to the amount you've paid us in the 12 months preceding the claim, or $100 AUD, whichever is greater.
Australian Consumer Law
Nothing in these terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law or other applicable consumer protection laws that cannot be excluded by agreement.
9. Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
However, if you're using The Nineteenth from outside Australia, you may also have rights under your local consumer protection laws that these terms don't affect.
10. Changes to Terms
We may update these terms from time to time. When we make significant changes:
- We'll update the "Effective" date at the top of this page
- We'll notify you by email or in-app notification
- We'll give you at least 14 days' notice before changes take effect
Continuing to use The Nineteenth after changes take effect means you accept the updated terms. If you disagree with the changes, you can cancel your subscription and stop using the service.
11. Contact Us
Questions about these terms? We're happy to clarify anything.
Email: support@thenineteenth.golf
Or use our: Contact form
We aim to respond to all enquiries within 5 business days.
Thanks for reading—we know terms and conditions aren't exactly exciting. But we believe in being upfront and transparent. Now get out there and enjoy your golf!